Welcome to NORTH SHORE TECH HELP!
Welcome to NORTH SHORE TECH HELP!
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For more information or to book an appointment, give me a call or send a text to (705) 822-5977, or send an email to help@northshoretechhelp.ca
Hello bonjour! My name is Adam or "Alex", I’m here to take the stress, frustration, and guesswork out of everyday technology.
Whether you’re trying to set up a new smartphone, connect a wireless printer, figure out your TV remote, or safely navigate the internet, you don't have to tackle it alone. I provide patient, step-by-step, in-home support and one-on-one tutoring tailored specifically for seniors and anyone who prefers clear, straightforward help.
For more information or to book an appointment, give me a call or send a text at (705) 822-5977, or send an email to help@northshoretechhelp.ca
Why Work With Me?
Why Work With Me?
Patience Comes First: I will work entirely at your pace. I never rush, and there is no such thing as a silly question.
Plain English, No complicated terminology: I explain how things work in clear, everyday language—no confusing technical terms or complicated lectures.
Side-by-Side Tutoring: Instead of just fixing a problem and walking away, I sit side-by-side with you so you can practice using your devices with complete confidence and we can establish a clear path to a solution.
Respect for Your Privacy & Home: Your trust is everything. I treat your home, your personal details, and your devices with the absolute highest level of care, confidentiality and respect.
From smartphones and tablets to Wi-Fi, email, and smart home gadgets, I’m here to help technology work for you—comfortably and stress-free.
For more information or to book an appointment, give me a call or send a text to (705) 822-5977, or send an email to help@northshoretechhelp.ca
Full Directory of Services (click to expand)
Full Directory of Services (click to expand)
Cell Phones, Tablets & Mobile Devices
Device Setup & Personalization: Unboxing, initial activation, and tailoring settings for ease of use (enlarging text size, adjusting screen brightness, and setting up volume/ringers).
App Management: Finding, downloading, and organizing everyday apps (weather, news, games) onto home screens.
Camera & Photo Storage: Learning how to take, organize, view, and send photos or videos to family.
Basic Navigation: Step-by-step guidance on touchscreen gestures, answering calls, texting, and managing notifications.
Computers, Laptops & Accessories
Computer Setup & Cleanup: Setting up Windows PCs or Mac computers, removing clutter, and creating simple desktop shortcuts for quick access.
Printer & Scanner Installation: Connecting wireless or USB printers, installing ink/paper, and scanning documents directly to email.
Accessories & Peripherals: Connecting external keyboards, mice, monitors, webcams, and USB flash drives.
System Updates: Ensuring operating systems and programs are kept safely up to date.
Internet, Email & Online Safety
Wi-Fi & Network Setup: Troubleshooting home internet connections, setting up routers, and extending Wi-Fi signals into hard-to-reach rooms.
Email Assistance: Creating new accounts, recovering lost passwords, organizing inboxes, and sending attachments/photos.
Safe Web Browsing: Practicing safe internet habits, identifying suspicious pop-ups, avoiding phishing emails, and managing passwords securely.
Video Calling: Simple, hands-on setups for Zoom, FaceTime, or Skype to help clients stay connected with family and friends.
Online Banking & Financial Navigation
Online Banking Setup: Step-by-step guidance on setting up official online banking access through your bank’s secure portal or mobile app.
Account Navigation: Practicing how to check balances, review transaction history, and pay bills online with total confidence.
Interac E-Transfers: Learning how to safely send and receive e-transfers to family or trusted services.
Security & Scam Awareness: Establishing safe sign-in routines, enabling multi-factor authentication, and identifying financial phishing attempts.
Online Shopping & Ordering Services
E-Commerce Navigation: Learning how to safely browse, search, and order items online (groceries, home goods, specialized supplies).
Account & Payment Setup: Setting up secure shopping accounts (e.g., Amazon) and saving payment methods safely.
Order & Delivery Tracking: Understanding how to check order status, track shipments to your door, and handle online receipts or returns.
Document Preparation & Management
Word Processing: Creating, editing, and formatting simple documents, letters, or lists in Microsoft Word or Google Docs.
PDF & Digital Forms: Filling out digital forms, converting files to PDF, and organizing digital documents into simple desktop folders.
Printing & Scanning: Scanning physical paper documents into high-quality digital copies and printing forms or records cleanly.
Design & Creative Services
Custom Graphic Templates: Creating simple visual templates for custom flyers, newsletters, social media graphics, or personal printouts.
Photo Organization & Edits: Crop, adjust, and organize digital photo albums or prepare photos for printing and framing.
Print Project Setup: Formatting custom layouts for community notices, personal greeting cards, or small event posters.
Home Entertainment & Smart Devices
Smart TVs & Streaming Services: Connecting and configuring Smart TVs, setting up platforms (Netflix, Prime Video, YouTube, Apple TV), and simplifying remotes.
Smart Speakers & Voice Assistants: Installing Amazon Alexa or Google Home devices for voice-activated news, music, weather, and reminders.
Smart Home Accessories: Setting up simple smart plugs, light bulbs, or home assistance gadgets.
Personal 1-on-1 Tutoring & Confidence Building
Customized Lessons: Side-by-side, step-by-step practice sessions focused strictly on what you want to learn, conducted at your own comfortable pace.
Written Reference Notes: Helping clients create clear, personalized, hand-written cheat sheets for everyday tasks so they feel confident when using devices on their own.
Simple & Transparent Rates
Simple & Transparent Rates
No hidden fees, no surprises, and no complicated contracts.
Pricing Structure
Residential Rates
Base Hourly Rate: $40.00 / hour
Covers up to the first full hour of in-home support, troubleshooting, or tutoring.
Additional Time: $20.00 / 30-minute increments
Billed in fair 30-minute steps beyond the first hour so you only pay for what you need.
Commercial Rates
Base Hourly Rate: $60.00 / hour
Covers up to the first full hour of workplace support, troubleshooting, or consulting.
Additional Time: $30.00 / 30-minute increments
Billed in 30-minute steps beyond the first hour for predictable, straightforward budgeting.
No Solution, No Fee Guarantee: If you are left to solve the problem on your own, you will not pay a thing. I will do everything in my experience to provide a simple path to a clear solution.
Travel Rates
Espanola — $0
McKerrow, Webbwood — $20
Massey, Nairn Centre, Whitefish Falls — $50
Little Current, Spanish, Whitefish — $70
Blind River, Elliot Lake, Sudbury — $150
Easy Payment Options
Payment is handled at the end of each visit using whatever method is most comfortable for you:
Cash
Cheque
Interac E-Transfer ( payments@northshoretechhelp.ca )
For more information or to book an appointment, give me a call or send a text at (705) 822-5977, or send an email to help@northshoretechhelp.ca
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